Nightlines offer listening support to students. Nightline volunteers cover the phones throughout the night, when other specialist university welfare services are closed and allow university students to talk about whatever’s on their mind. Some Nightlines also offer support via email, IM, text or face-to-face. Each individual Nightline is run by students for students at their university.

As the specially trained Nightline volunteers are students, they can directly empathise with their callers’ problems. They don’t judge, they don’t give advice, and they certainly don’t tell callers what to do – they just listen. Best of all, Nightline is confidential and anonymous, meaning students accessing the service don’t even have to give their name.